HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We perform this screening when a business applies to join our network and, if the business is accepted, once again every two years following — or whenever concerns are brought to our attention. If you have concerns that a pro in our network doesn't meet these standards, please contact us so we can investigate. We're committed to maintaining a network of trusted home service businesses, and those who don't meet our criteria will be rejected or promptly removed from our network.
Some service pros are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". When this is the case, you may be matched with the Corporate Account or with one of their Corporate service professionals. The above screening process is not applicable to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate service professionals.